Frequently asked questions

Got questions?
We’ve got answers.

Everything people ask us before signing, grouped by theme.

Product and AI

Why use Profilr?

Because it’s the only platform that finds both sides of your business: the companies that are hiring, and the candidates to fill their roles. Hiring signals, AI sourcing, contact details, outreach and AI agents, all in one place.

Will AI replace my recruiters?

No. AI does the repetitive work: searching, enriching, following up. Your recruiters keep what makes them valuable: relationships, judgment and closing.

We already have LinkedIn Recruiter. Why Profilr?

LinkedIn Recruiter shows you LinkedIn profiles. Profilr searches the whole web and your own database, gets direct contact details and runs your outreach across channels. Above all, it finds your next mandates, which LinkedIn Recruiter doesn’t do.

Does Profilr work with my ATS?

Yes. Profilr connects to Bullhorn, Connexys and any ATS with an API, so you can search your own database and keep everything in sync. The Profilr ATS & CRM is also coming soon.

What is Adchase, and how does it find mandates?

Adchase is Profilr’s business development module. Every day, it scans newly published jobs on job boards, career pages, LinkedIn and more. You set your niche, and it gives you the companies hiring in it, the decision-makers to contact and their details. One alert covers all job boards, so you hear about an opening the day it’s posted.

Where does Profilr’s candidate data come from?

Profilr searches publicly available professional profiles across the web, plus your own ATS and internal databases if you connect them. Contact details come from specialised enrichment providers.

How accurate are the contact details?

Profilr finds professional emails, personal emails and mobile numbers. Coverage varies by country and profile type.

What exactly do the AI agents do?

Available in the Agentic plan, agents work in the background, on a schedule you set. The sourcing agent finds matching candidates, reaches out and brings you the interested ones. The Adchase agent spots companies hiring in your niche, prepares the approach and sends it to the right decision-maker.

Can the agents send messages without my approval?

Only if you want them to. You decide what agents send on their own and what they bring to you for approval first.

Can I use Profilr from ChatGPT or Claude?

Yes. Profilr has an MCP server, so you can search candidates, check your campaigns or draft outreach directly from ChatGPT or Claude. MCP access is included from the Pro plan.

Which countries and job markets does Profilr cover?

Profilr is strongest on France and Europe, where most of our clients recruit. Adchase covers the main French job boards: Indeed, LinkedIn, France Travail, Apec, HelloWork and others.

Getting started

How long does it take to get started? Is there a free trial?

You can start a free trial in minutes. For a firm, setup takes about 2 hours with our team, and recruiters are autonomous within a week.

I’m not technical. Is Profilr for me?

Yes. Profilr was built by a recruiter, for recruiters. Short video tutorials guide every setup step inside the app, and our team is there if you get stuck.

How do I get my team started?

For a firm, setup takes about 2 hours with our team: connecting LinkedIn, email and your tools, then a first search together. Short video tutorials inside the app cover every step, and recruiters are autonomous within a week.

Can I import my existing candidates and clients?

Yes. You can import your data from a file, or connect your ATS so Profilr searches your existing database directly.

Is my LinkedIn account safe when I automate outreach?

Profilr keeps your LinkedIn activity within safe limits: daily sending caps, human-like pacing and campaign conditions that stop sequences when someone replies. We recommend warming up new accounts gradually, and our team helps you set the right volumes.

Pricing and billing

What’s the difference between Starter, Pro and Agentic?

Starter is for one recruiter: web sourcing, Adchase, CRM, contact enrichment and assistive AI. Pro adds a shared workspace for your team, a shared talent pool, WhatsApp and SMS, MCP access and team reporting. Agentic adds autonomous sourcing and Adchase agents that run around the clock, ATS and CRM integrations, and advanced team reporting. Large firms can ask for a custom Enterprise plan.

What is an enrichment credit, and what happens when I run out?

Credits are used to reveal contact details. Starter includes 300 credits a month, Pro 750 and Agentic 1,250. When you run out, you can buy extra credit packs at any time.

Can I cancel anytime?

Monthly plans can be cancelled at any time. Quarterly and yearly plans save you 15% and 30% respectively and run until the end of the period you paid for.

Do you offer team discounts?

Yes. The discount applies to each licence’s subscription: −10% at two users, −15% at three, −20% at four, and −25% beyond four.

Data, security and GDPR

Is Profilr GDPR-compliant?

Yes. Data is hosted in Europe, we sign a data processing agreement with every client, and our sourcing relies on a documented legitimate-interest assessment. Full documentation is available in our Trust Center.

Is it legal to source candidates under GDPR?

Yes, when it’s done properly. Professional sourcing can rely on legitimate interest, and Profilr documents it with a legitimate-interest assessment covering how profiles are collected and used. Candidates are informed when contacted and can object at any time. Read more on our blog: “Sourcing, AI & GDPR: what the law really allows”.

How do candidates exercise their GDPR rights?

Any candidate can ask to access, correct or delete their data, or object to being contacted. We handle requests within 30 days.

Where is my data hosted?

In Europe. Data is encrypted, access is controlled by role and logged, and backups are in place.

Who owns my data, and can I export it if I leave?

You do. Your candidates, clients and notes belong to your firm, and you can export them at any time. We believe recruiters should own their expertise and their data, not rent access to it.

Can I get a data processing agreement?

Yes. Every client signs a DPA with us under GDPR Article 28. Our sub-processor list, records of processing and AI governance documentation are available on request through our Trust Center.

The company

Profilr launched in 2025. Can I trust it with my firm?

Profilr is young, and we’re proud of it: it was built for the AI era, not retrofitted for it. It’s also grounded in years of recruiting work — our founder ran his own recruiting business before building it. More than 300 customers use Profilr today, your data is hosted in Europe, and every client signs a GDPR data processing agreement with us.

Who is behind Profilr?

Profilr was founded by Alexis, a former independent tech recruiter who built his own prospecting and sourcing system before turning it into software, and Julie. The team of eight works from a manor house in France. Read our story.

What’s on the roadmap?

The Profilr ATS & CRM is coming soon, so your whole firm can run on one platform. Our clients shape what we build next.

How do I reach support?

From the app or by email, in French or English.